The Maturity Model for Modern IT Teams

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30 min.
Danny Macias
Erin Merchant
Barak Kaufman

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Originally aired live during Jamf's JNUC20 virtual conference

What You’ll Learn in This Webinar


The Maturity Model for Modern IT Teams:
The practices and skillsets of kickass IT teams that enable growth.

Presented by Intello and Jamf for the JNUC 2020 Conference

Q&A Discussion

2020 has forced us all to stretch a bit. Now is the time for individual contributors and leaders to make an impact on their team and companies’ growth. In this session Barak will ask the brightest minds in IT what tools and strategies are making their teams' lives easier, what skills you should be developing to further your career, and the risks of 2021 to prepare for today (aside from a possible apocalypse.)


Industry benchmarks on SSO enforcement and SaaS usage
Example tech stack map for modern IT teams
Maturity model with phases and criteria for advancement
Sneak peek from Segment and Robinhood's own IT leaders on how they're taking on the above and what they're prioritizing in the coming year

Meet the Panelists

Danny Macias
Senior Manager, Corporate Infrastructure Security, Segment

Danny Macias is a Senior Manager leading Corporate Infrastructure Security & IT at Segment. Danny has spent most of his career helping hypergrowth companies build IT teams, process, and support compliance efforts and goals. In his current role, he's developing the strategy for protecting corporate assets, infrastructure, and most importantly Segment employees. His strategy directly aligns with Segment's IT strategy as they continue to scale as a company.

Erin Merchant
Corporate Engineering Manager at Robinhood

A seasoned IT leader and JNUC celebrity, Erin Merchant oversees the strategic technology initiatives at Robinhood. Her focus is driving productivity cross-departmentally and enabling a clear line of communication across the organization. She believes that IT should help build confidence in individuals to approach their tools and workplace technologies with ease. Before joining Robinhood, Erin was an IT leader at Envoy, Pixar, and atSpoke where she's championed empowered workplaces through transparency, collaboration, and impact. 

Barak Kaufman
CEO & Co-Founder, Intello
Barak Kaufman is CEO/Co-Founder of Intello, SaaS Operations Platform. He previously was an investor at Insight Venture Partners, a global software venture capital fund based in NYC. Barak works with CIOs, CISOs, CFOs, Heads of IT and IT Directors at the fastest growing companies in the world including companies like Epic Games, Peloton, Toast, Instacart, and more and brings first hand experience on what it takes for Modern IT to take on SaaS sprawl and the digital age.
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